Privacy Policy

Effective Date: August 21, 2026

Last Updated: August 21, 2026

This Privacy Policy explains how 309 Office Furniture & Design collects, uses, discloses, retains, and protects personal information when you visit 309officefurniture.com, request a quote, submit an inquiry, schedule an appointment, interact with our showroom or services, or otherwise communicate with us.

1. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through 309officefurniture.com (the “Site”) and through related interactions with 309 Office Furniture & Design, including quote requests, appointment requests, showroom inquiries, delivery and installation discussions, commercial office project inquiries, customer service communications, and other business communications.

This Policy does not govern the privacy practices of third-party websites, applications, social media platforms, scheduling services, map providers, manufacturers, or other services that we do not control. Those third parties may have their own privacy policies and terms.

The Site is intended primarily for individuals and businesses located in the United States.

2. Personal Information We Collect

The information we collect depends on how you interact with us. We collect only information that is reasonably related to operating the Site, responding to inquiries, preparing quotes, providing office furniture and related services, protecting our systems, and carrying out our business operations.

Information You Provide Directly

• Contact information, such as your name, email address, telephone number, company name, and business contact details.
• Inquiry and appointment information, including messages, questions, requested appointment details, and information you submit through contact or scheduling forms.
• Quote and product-selection information, including products added to a quote, quantities, furniture categories, project requirements, requested services, and related notes.
• Project and service information, including office layout needs, delivery or installation details, site access information, timing information, and other project information you choose to provide.
• Address information when needed for a quote, delivery, installation, showroom-related coordination, or other requested service.
• Communications you send to us by email, telephone, forms, social media, or other channels.
• Any other information you voluntarily provide to us in connection with an inquiry, quote, project, showroom visit, or service request.

Information Collected Automatically

When you use the Site, our website systems and service providers may automatically receive technical and usage information. Depending on the technology in use, this may include:

• Internet Protocol (IP) address and general location information derived from the IP address.
• Browser type, device type, operating system, screen or device settings, and language settings.
• Pages viewed, links selected, referring and exit pages, date and time of access, and similar Site activity.
• Cookie identifiers, session identifiers, security logs, and information used to maintain Site functionality and prevent fraud, spam, abuse, or unauthorized activity.
• Information about how the Site performs and how visitors navigate or interact with Site features.

Information From Third Parties

We may receive information from third parties when you choose to interact with them in connection with our Site or services. Examples include scheduling providers, website hosting and maintenance providers, spam-prevention or security services, embedded map services, social media platforms, manufacturers, suppliers, logistics providers, and other service providers involved in responding to your request or supporting our operations.

3. Categories of Personal Information

For transparency, the following table summarizes categories of personal information that may be collected in connection with the Site and our services. The specific categories collected from a particular person will depend on that person’s interaction with us.

4. Sensitive Personal Information

The Site is not designed to collect Social Security numbers, government identification numbers, medical information, biometric information, precise geolocation, financial account credentials, or other highly sensitive personal information through ordinary contact, quote, or appointment forms.

Please do not send Social Security numbers, payment card numbers, bank account credentials, passwords, medical information, or other highly sensitive information through general website forms or ordinary email. If we need information that requires additional protection for a particular transaction or service, we will use an appropriate method to request it.

5. How We Use Personal Information

We may use personal information for the following business and operational purposes:

• To respond to questions, inquiries, quote requests, appointment requests, and customer service communications.
• To prepare, review, manage, and follow up on furniture quotes and project requests.
• To coordinate furniture selection, space planning, showroom visits, delivery, installation, and related services.
• To communicate about products, services, scheduling, availability, project details, and business transactions.
• To operate, maintain, troubleshoot, secure, and improve the Site and its features.
• To detect, prevent, investigate, and respond to spam, fraud, misuse, security incidents, or unlawful activity.
• To maintain business, tax, accounting, legal, and operational records.
• To protect our rights, property, systems, personnel, customers, and other users.
• To comply with applicable law, legal process, court orders, regulatory requirements, and lawful government requests.
• To send marketing or promotional communications where permitted by law and consistent with your communication preferences.
• For other purposes that are reasonably related to the purpose for which you provided the information or that are disclosed to you at the time of collection.

6. Cookies and Similar Technologies

The Site uses or may use cookies and similar technologies to support core website functions, remember session information, protect forms, maintain security, understand Site performance, and improve the visitor experience. Cookies are small data files stored on or accessed through your browser or device.

Some third-party features accessible through the Site, such as embedded maps, scheduling services, videos, social media features, or other external services, may set or read their own cookies or similar technologies. Their practices are governed by their own privacy policies.

You can use your browser settings to block or delete cookies. Blocking certain cookies may affect the operation of forms, quote features, embedded content, or other Site functionality.

If the Site uses technologies that are subject to a legally required consent or opt-out mechanism in a particular jurisdiction, we will provide the required choice or control where applicable.

7. Embedded Content, Scheduling, Maps, and Social Media

The Site may include links to or embedded features from third parties. For example, the Site currently links to an external appointment-scheduling service and may display embedded map functionality. The Site also links to social media platforms.

When you interact with an external or embedded service, that third party may collect information directly from you or from your browser. 309 Office Furniture & Design does not control the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.

8. How We Disclose Personal Information

We may disclose personal information when reasonably necessary to operate the Site, provide requested services, complete business activities, protect our rights, or comply with law. Recipients may include:

• Website hosting, maintenance, security, form-processing, email, communications, and technology service providers.
• Scheduling, calendar, spam-prevention, cybersecurity, map, and similar service providers used in connection with the Site.
• Furniture manufacturers, suppliers, distributors, or other product-related business partners when needed to prepare or fulfill a quote or service request.
• Delivery, installation, logistics, project, or other service providers when needed to provide services you request.
• Professional advisors, such as attorneys, accountants, insurers, and consultants, when reasonably necessary for business, legal, compliance, or risk-management purposes.
• Government authorities, regulators, courts, law enforcement, or other parties when disclosure is required or permitted by law or necessary to protect rights, safety, property, or security.
• A buyer, successor, lender, or other relevant party in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable law.

9. Sale, Sharing, and Targeted Advertising

We do not sell personal information to data brokers or other third parties in exchange for money.

Certain U.S. state privacy laws define “sale,” “sharing,” or “targeted advertising” more broadly than an exchange of personal information for money. If our use of cookies, advertising technologies, or third-party services is considered a sale, sharing, or targeted advertising activity under a law that applies to us, eligible residents may exercise the applicable opt-out right as described in the “U.S. State Privacy Rights” section below.

Where required by applicable law, the Site will provide any additional privacy choice or opt-out mechanism required for the technologies then in use.

10. Marketing Communications

We may send promotional email communications where permitted by law. You may opt out of promotional emails by using the unsubscribe method included in the message, replying with an opt-out request where appropriate, or contacting us at info@309officefurniture.com.

Opting out of promotional communications does not prevent us from sending non-promotional messages that are necessary to respond to your inquiry, manage a quote, coordinate an appointment, provide requested services, or communicate about an existing business relationship.

Providing a telephone number through a general inquiry or quote form allows us to contact you regarding that inquiry or request. A general form submission is not treated as consent to receive automated marketing text messages where separate consent is required by law.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including to respond to inquiries, manage quotes and projects, provide services, maintain business and tax records, resolve disputes, enforce agreements, protect our systems, and comply with legal obligations.

Retention periods may vary depending on the nature of the information, the context in which it was collected, whether a business relationship exists, applicable legal requirements, and our legitimate operational and security needs. When information is no longer reasonably required, we may delete, deidentify, anonymize, or securely dispose of it, subject to applicable law.

12. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. Our safeguards are intended to reflect the nature of the information we maintain and the risks associated with our systems and operations.

No website, network, storage system, email transmission, or method of electronic communication can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

If we determine that a security incident requires notice under applicable law, we will provide legally required notifications and take other steps required by applicable law.

13. U.S. State Privacy Rights

Depending on where you live, the law that applies to us, and the nature of our processing, you may have one or more privacy rights. These rights may include:

• The right to confirm whether we process your personal information and to request access to certain personal information.
• The right to request correction of inaccurate personal information.
• The right to request deletion of certain personal information, subject to legal exceptions.
• The right to obtain a portable copy of certain personal information where required by law.
• The right to opt out of certain sales, sharing, targeted advertising, or profiling activities where applicable.
• The right to limit or withdraw consent for certain sensitive-data processing where applicable.
• The right to appeal a denial of a privacy request where applicable.
• The right not to receive unlawful discriminatory treatment for exercising a privacy right.

To exercise an applicable privacy right, email info@309officefurniture.com, call (215) 822-3333, or write to us at 1711 Bethlehem Pike, Hatfield, PA 19440. Please describe the request clearly and provide enough information for us to identify the records at issue.

We may need to verify your identity before completing a request. The information requested for verification will depend on the nature and sensitivity of the request. An authorized agent may submit a request on your behalf where permitted by applicable law, but we may require evidence of the agent’s authority and may verify your identity directly.

We will respond within the period required by applicable law. Certain information may be exempt from access, correction, deletion, portability, or other rights, including information we must retain for legal, security, accounting, contractual, fraud-prevention, or other permitted purposes.

14. California Privacy Notice

This section applies only if and to the extent California privacy law applies to our processing of a California resident’s personal information.

The categories of personal information that we may collect are described in Sections 2 and 3 above. The business and commercial purposes for which we use personal information are described in Section 5. The categories of recipients to whom information may be disclosed are described in Section 8.

California residents may have rights to know, access, correct, delete, and obtain certain personal information, and to opt out of certain sales or sharing, subject to statutory exceptions and applicability requirements.

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about individuals. We do not knowingly sell personal information for monetary consideration.

California residents may also have rights under California Civil Code Section 1798.83 concerning certain disclosures of personal information for third parties’ direct marketing purposes. Requests may be submitted using the contact methods listed in this Policy.

15. Opt-Out Preference Signals and Do Not Track

Some browsers and extensions provide privacy preference signals. Where applicable law requires recognition of a legally valid opt-out preference signal, such as Global Privacy Control, we will treat the signal as an opt-out request for the browser or device from which the signal is received to the extent required by law.

“Do Not Track” browser signals are not governed by a single, universally adopted technical standard. Unless applicable law requires otherwise, the Site may not respond to ordinary Do Not Track signals.

16. Children’s Privacy

The Site and our office furniture services are not directed to children under 13, and we do not knowingly collect personal information online from children under 13.

If we learn that personal information from a child under 13 was submitted to us without appropriate authorization, we will take reasonable steps to delete it. A parent or legal guardian who believes a child has provided personal information may contact us at info@309officefurniture.com.

17. Third-Party Websites and Services

The Site may contain links to websites and services that are operated by third parties. We are not responsible for the content, security, privacy practices, or data-handling practices of third parties. A link to a third-party service does not mean that we control or endorse that service’s privacy practices.

18. International Visitors

309 Office Furniture & Design is located in Pennsylvania, United States. If you access the Site from outside the United States, information you provide may be processed in the United States, where privacy and data-protection laws may differ from those in your country.

Where a non-U.S. privacy law applies to our processing, we will honor rights and obligations required by that law to the extent applicable to us.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Site, business practices, technologies, service providers, legal requirements, or privacy practices.

When we update this Policy, we will post the revised version on the Site and update the “Last Updated” date. If applicable law requires additional notice or consent for a material change, we will provide that notice or obtain that consent as required.

20. Contact Us

Questions about this Privacy Policy, our privacy practices, or a privacy request may be directed to:

Privacy requests should not include Social Security numbers, full payment card numbers, account passwords, or other highly sensitive information. We may contact you using the information already associated with your inquiry or business relationship to verify a request.